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The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

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The AI Advantage: How to Put the Artificial Intelligence Revolution to Work (Management on the Cutting Edge)

AI Advantage for Business

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The Innovator's Dilemma, with a New Foreword: When New Technologies Cause Great Firms to Fail

The Innovator's Dilemma: Updated Edition

Harvard Business Review Press

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Lean Thinking: Banish Waste and Create Wealth in Your Corporation, Revised and Updated

Lean Thinking: Maximize Efficiency

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Effective Executive Guide

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Getting Things Done Guide

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The Tipping Point: How Little Things Can Make a Big Difference

The Tipping Point Book

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The AI Edge: Sales Strategies for Unleashing the Power of AI to Save Time, Sell More, and Crush the Competition (Jeb Blount)

AI Sales Strategies Unleashed

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Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life

Reinvent Business with AI

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AI and Innovation: How to Transform Your Business and Outpace the Competition with Generative AI

AI Innovation for Business

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Marketing with AI For Dummies

AI Marketing Made Simple

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Personalized: Customer Strategy in the Age of AI

Customer Strategy: AI Insights

Harvard Business Review Press

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